Award Winning Service Department
Downtime Costs More Than the Repair Bill
Every day a work truck sits idle, it's not just costing you a repair bill.
Fleet industry data estimates the cost of an out-of-service commercial vehicle at $448 to $760 per day in lost productivity.
Three unplanned days off the road can add up to an estimated $1,500 or more in lost revenue before you factor in towing, rentals, or rescheduled jobs.
That number is why we run our service department differently. BusinessLink members move to the front of the line and our techs are trained specifically on the vehicles you run. Your crew shouldn't be waiting on a bay.
The Truck and Van Sales Center of the Carolinas, and Your Commercial Service Partner
Ilderton isn't a general dealership that happens to sell work trucks. We are the Truck and Van Sales Center of the Carolinas, a dedicated commercial operation with deep inventory, an active upfitter partner network, and a service infrastructure built to support working fleets.
Our commercial team brings deep, Ram-certified experience working with contractors, landscapers, utilities, and fleet managers across the region every day. Flatbed chassis cabs, Knapheide service trucks, upfitted ProMaster vans — they've placed all of it.
What Ram BusinessLink Means for Your Fleet
Most dealerships treat commercial customers the same as everyone else. BusinessLink changes that. As a certified BusinessLink dealer, we give business accounts a different level of access. The program is built around one idea: your time has a dollar value, and we're not going to waste it.
Here's what that looks like in practice:
Priority Service
- Next available bay service: You're first in line, not behind retail appointments.
- Dedicated Commercial Advisor: An expert who knows your account and your business.
Mobility Solutions
- Complimentary loaner vehicle: Ready when you drop your truck off, subject to availability.
- Free shuttle service: Direct transport back to your office or job site.
Multi-Brand Support
- Full Support: Complete commercial service on Chrysler, Dodge, and Jeeps, not just Ram vehicles.
BusinessLink enrollment is free. Contact us for current program details and eligibility, as terms are subject to change.
ASE-Certified Technicians. Genuine Mopar Parts. Every Job.
When your truck comes in, the work matters as much as the speed. Our technicians are ASE-certified and factory-trained on CDJR vehicles. They know these trucks through and through.
No guessing on diagnostics, no time lost on an unfamiliar system. We like to ensure that the job is done right the first time. Every repair uses genuine Mopar OEM parts made to factory specs for your vehicle. We don't use aftermarket substitutes. That protects your warranty and keeps your trucks running longer.
Need to spread out a bigger repair bill?
We offer Buy Now, Pay-Over-Time financing on service and parts to help keep your operational budgets balanced.
A Service Record the Triad Trusts
The Triad's business community has been bringing its fleet work to Ilderton for a long time. Ilderton holds an active fleet service contract with Guilford County, covering emergency and administrative vehicles. Businesses including Smith & Jennings and EnergyUnited work with our commercial team on ongoing truck and van needs.
These are working relationships, not one-time sales. We've been a family-owned dealership in High Point since 1926. Almost a century in this community means customers keep coming back, and they bring their crews with them.
Commercial Support Across the Carolinas
Our dedicated commercial solutions extend well beyond local borders. We serve business owners, tradesmen, and fleet managers throughout our primary and secondary geographic networks across the region:
- High Point (Primary Hub)
- Winston-Salem
- Greensboro
- Burlington
- Lexington
- Asheboro
- Charlotte
Your Next Move Starts Here
The Piedmont Triad runs on hard work. This region doesn't slow down, and neither should your trucks. Ilderton has been part of that story since 1926, and we've built everything around one commitment: when you need service, you get it fast, you get it done right, and you get back to work.
From a quick oil change to a full fleet service contract, we handle it all under one roof. Genuine Mopar parts, ASE-certified technicians, loaner vehicles, Saturday hours, and a commercial team that picks up the phone. No waiting in line behind retail customers. No chasing down status updates. Just a dealer that treats your business like a business.